Feeding Support
Bottle-feeding support, burping, paced feeding and feeding observation.
Book a Discovery Call Meet the Founder & Educator
13+ Years of Experience in Newborn, Infant & Family Care
Dedicated to empowering caregivers with professional knowledge, practical skills and confidence to provide safe, nurturing and developmentally appropriate newborn care.
Founder-led education · First 28 Newborn AcademyMy story
A deep passion for supporting babies and families during one of life’s most important stages.
My journey in newborn and maternity care began with a desire to support families during the earliest and most important stage of a baby’s life.
More than 13 years working with newborns, infants and families in private household and professional care environments.
Experience across different countries and family settings shaped a broad understanding of exceptional newborn care.
Sharing practical knowledge, professional standards and compassionate education with the next generation of caregivers.
My journey in newborn and maternity care began with a deep passion for supporting babies and families during one of the most important stages of life.
With more than 13 years of professional experience, I have worked with newborns, infants and families in private household and professional care environments.
My experience across different countries and family settings has given me a broad understanding of the responsibilities, expectations and challenges involved in providing exceptional newborn care.
Throughout my career, I have supported families with feeding, newborn routines, sleep, hygiene, developmental care and day-to-day infant needs — always with safety, compassion and professionalism at the centre of my practice.
“Excellent newborn care begins with knowledge, observation, preparation and compassion.”— Jannen Darren Lungay
Areas of expertise
Bottle-feeding support, burping, paced feeding and feeding observation.
Age-appropriate routines, settling approaches and healthy sleep foundations.
Bathing, grooming, diaper care and nursery organisation.
Age-appropriate activities supporting movement, interaction and early development.
Daily records, observations, feeding and parent communication.
Supporting mothers and families during the early postpartum period.
Confidentiality, boundaries, reliability, organisation and professionalism.
Credentials & training



These credentials and training experiences are presented as professional education and development. They do not by themselves imply a medical licence or regulated healthcare qualification.
My approach
Safe practices are always the top priority.
Understanding cues, patterns and individual needs.
Responding appropriately with patience and care.
Consistent routines help babies feel secure.
Gentle, respectful and nurturing care.
Maintaining appropriate boundaries, confidentiality and responsibility.
My teaching philosophy
My approach to education is simple:
“I don’t just want to teach you what to do. I want you to understand why.”
The First 28 promise
Build a stronger understanding of newborn care.
Develop practical knowledge and confidence.
Feel prepared to respond to newborn needs.
Learn to recognise cues, patterns and changes.
Understand responsibility, boundaries and standards.
Provide care with patience, respect and empathy.
Because newborn care is not simply a profession. It is a responsibility entrusted to you during one of the most important moments in a family’s life.
Ready to begin your journey in newborn care?
Explore our professional training programs and develop the knowledge, confidence and practical skills needed to provide exceptional newborn care.